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We are constantly looking for ways to improve the quality of our products and services. To do that, we need to know what you think. By completing this survey you could win a 5 grams Gold Bar ...all completed forms will be entered into a free draw !

CUSTOMER DETAILS Company Name Contact Person Designation Telephone Email Date Area of Activity   GENERAL QUESTIONNAIRE Overall   MFC   Services Overall Facilities Outstanding Very Good Good Fair Poor N/A Communication With Management Outstanding Very Good Good Fair Poor N/A Staff Performance Outstanding Very Good Good Fair Poor N/A Quality of Service Outstanding Very Good Good Fair Poor N/A Complaint Handling Outstanding Very Good Good Fair Poor N/A MFC's Products & Services Outstanding Very Good Good Fair Poor N/A Are our rates competitive Yes   No Do you know whom to contact when you are contacting MFC ? Yes   No Do staff always respond to requests ? Yes   No What percentage of your freight is handled by MFC ? On an international basis how does MFC rate with other freight companies in terms of ? Facilities Offered Much Better Little Better About Same A Little Worse Much Worse Don't Know Service Provided Much Better Little Better About Same A Little Worse Much Worse Don't Know Staff Performance Much Better Little Better About Same A Little Worse Much Worse Don't Know What publication do you read ?     COMMENTS & SUGGESTIONS     Thank you for participating in our Survey. We appreciate your comments and endeavour to improve our service to meet your needs.